Every Thursday at 7pm, UK time, about 45 minutes, on Google Meet. It's a live walkthrough of the app with Jack, followed by open questions. Free, and there's no limit on how many you come to.
Save your spot at swardops.com/live. You'll get the join link by email straight away, plus an Add to Calendar button, and a reminder an hour before it starts. The Meet link is the same one every week, so once you've got it you can just turn up.
It's the fastest way to get going. Rather than reading your way through the help guide, you can watch someone set up a client, a site, a round and an invoice, and ask why at each step. If you're part way through a trial and something hasn't clicked, this is the session to bring it to.
Bring your own situation. Questions about your rounds, your invoicing or your crew are more useful than a generic tour, and other people on the call usually have the same one.