Your crew's day runs phone-first, with a wizard at each end:
- Morning briefing: the day's work, the kit to load (ticked out so everyone knows what's in which van), site keys, then go. Kit that needs training the person hasn't got shows locked, and kit on another crew's list for today is tagged amber — taking it asks "take it anyway?" first, so a deliberate swap takes seconds but nobody empties a crew's bay by accident.
- Through the day: clock in on site, run task timers, checklists, photos, notes, complete. Timers keep working with no signal: taps queue on the phone and sync when coverage returns.
- End of day at the yard: return kit, end-of-use machine checks, account for your day (say what any unlogged time was), clock off.
Team → Timesheets rolls it all up for payroll — hours per person from real on-site actions, with overtime calculated per your settings.
Lateness, done properly: Timesheets → Lateness compares each clock-in against the crew's set start time, with rolling 4-week / 3, 6 and 12-month totals. When a chat is needed, issue a written warning from the same page — the employee reads and signs it on their phone, the acknowledgement is filed, and warnings expire on the ACAS-style clock (6 months, 12 for a final). If someone keeps being late during a live warning, the office gets a "consider the next step" nudge automatically.
Crew expenses: crew can log an expense (with a receipt photo) against a visit — the office is notified, and it folds into the job's true cost.
Automatic unpaid break. If your crews don't clock out for lunch, set the deduction once instead: Settings → Team & payroll → Unpaid breaks — tick it on, set the minutes (say 30) and the day length it applies from (say 6 hours). Every worked day at or over that length has the break taken off automatically on timesheets, overtime and the payroll export. Shorter days are untouched, a split day only loses it once, and the crew's actual clock-in and clock-out times stay exactly as recorded.