Your crew's day runs phone-first, with a wizard at each end:
- Morning briefing — the day's work, the kit to load (ticked out so everyone knows what's in which van), site keys, then go. Kit that needs training the person hasn't got shows locked.
- Through the day — clock in on site, run task timers, checklists, photos, notes, complete. Timers keep working with no signal — taps queue on the phone and sync when coverage returns.
- End of day at the yard — return kit, end-of-use machine checks, account for your day (say what any unlogged time was), clock off.
Team → Timesheets rolls it all up for payroll — hours per person from real on-site actions, with overtime calculated per your settings.
Lateness, done properly: Timesheets → Lateness compares each clock-in against the crew's set start time, with rolling 4-week / 3, 6 and 12-month totals. When a chat is needed, issue a written warning from the same page — the employee reads and signs it on their phone, the acknowledgement is filed, and warnings expire on the ACAS-style clock (6 months, 12 for a final). If someone keeps being late during a live warning, the office gets a "consider the next step" nudge automatically.
Crew expenses: crew can log an expense (with a receipt photo) against a visit — the office is notified, and it folds into the job's true cost.